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Defining Closing Tactics that Actually Work

By: admin
October 28, 2009
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How frustrating is it to work through an entire pitch, only to have your sales prospect walk away or refuse to buy anything? It might not be that they’re uninterested, though and mastering a few closing tactics can make all the difference.

 

Secrets to closing a sale
Closing sales effectively is as much about you as it is about the customer or client. Learning how to handle yourself, as well as to read the customer’s objectives and objections correctly is essential.

Listen, Listen, Listen
Too often, when it comes to sales, those making the sale talk over their prospect’s objections and concerns. Take time out from talking and actually listen to what your prospect is saying. Often, when you take the time to listen.

When you actively listen to what your potential customer or client is saying, you will be able to meet their actual needs, rather than just telling them what you think they need to know. Every customer is different; they have individual needs and goals. Help them meet these and you will close that sale.

The Belief Factor
One of the key elements to closing a sale successfully is having a firm belief in what you are selling. If you don’t believe that your product or service is superior, then why should your customer or client? If you lack a conviction that your prospect NEEDS the benefits offered by what you’re selling, you will never close a sale.

Believe in what your company offers. Make that belief the bedrock of your sales pitch, no matter what you might be selling. Successful sales start with you, not with the client or customer.

Set Goals and Strive to Reach Them
Too often, sales professionals do not set goals, or, if they do, they are lackadaisical about reaching those goals. Strive to reach your goals with each sale. Treat each prospect as though they were the single sale that will put you within reach of those goals.

Handle the Sale Offensively, Not Defensively
Never close a sale defensively. This projects to your client that you are attempting to justify them buying your product or service. Take the sales battle to the offensive. When a prospect objects or even gives you a flat-out “no,” learn to overcome this.

Find out WHY they are saying no. In many instances, it has nothing to do with your product or service. When you learn to understand the actual underlying reason for that “no,” you’ll be able to turn it into a “yes” with considerable ease.

Share your tips or lessons learned on how to effectively close a sale.

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